Product Feature Guides
Guides on how to use all the features that Guidewheel has to offer!
Uptime
How to use the Uptime page
Overview: How to Use the Uptime Page in GuidewheelUnderstand what the graphs, colors, and stats mean on the Uptime page.
How to Use the Shift View on the Uptime PageFilter uptime data by specific shifts and see shift-level performance.
Understanding the Red, Yellow, and Green run statesWhat each color indicates and how it reflects machine activity.
Settings
How to Navigate the Settings Page
How To Update Your User Profile and Timezone SettingsMake sure your alerts, reports, and dashboards reflect the right location and contact info.
How To Navigate the Configuration Section of SettingsUnderstand where to adjust system settings like users, shifts, tags, and devices
How To Understand the Difference Between Users and StaffDecide who needs login access versus who should appear in production records.
How To Use the Cycle Time Settings PageControl whether downtime affects your average cycle time calculations.
How To Create and Use Device GroupsGroup machines that work together to simplify reporting and performance tracking.
Alerts and Issues
Everything you need to know about Alerts and Issues for Downtime Tracking
Overview: How to Use the Issues Page in GuidewheelYour hub for tracking, tagging, and resolving downtime events.
What’s the Difference Between an Alert and an Issue?Clarify how Guidewheel uses alerts to generate downtime issues for tracking and resolution.
How to Enable or Disable Alerts for DevicesManage alert activity for planned downtime, holidays, or maintenance periods.