Product Feature Guides
Guides on how to use all the features that Guidewheel has to offer!
Uptime
How to use the Uptime page
Overview: How to Use the Uptime Page in GuidewheelUnderstand what the graphs, colors, and stats mean on the Uptime page.
How to Use the Shift View on the Uptime PageFilter uptime data by specific shifts and see shift-level performance.
Understanding the Red, Yellow, and Green run statesWhat each color indicates and how it reflects machine activity.
Scoreboard
How to use the Scoreboard
Overview: How to Use the Guidewheel Scoreboard to Track Plant Floor PerformanceA walkthrough to help up-level your real time visibility with a Guidewheel Scoreboard
How to Automatically Rotate Scoreboard Views in GuidewheelSet up your browser to automatically rotate between multiple Guidewheel Scoreboard views—ideal for team dashboards, office displays, or “control room” type settings.
Settings
How to Navigate the Settings Page
How To Update Your User Profile and Timezone SettingsMake sure your alerts, reports, and dashboards reflect the right location and contact info.
How To Navigate the Configuration Section of SettingsUnderstand where to adjust system settings like users, shifts, tags, and devices
How To Understand the Difference Between Users and StaffDecide who needs login access versus who should appear in production records.
How To Use the Cycle Time Settings PageControl whether downtime affects your average cycle time calculations.
How To Create and Use Device GroupsGroup machines that work together to simplify reporting and performance tracking.
How to Configure Cycle Time Settings in GuidewheelLearn how to set up and optimize cycle time settings in Guidewheel for accurate performance tracking, unit calculations, and troubleshooting.
Alerts and Issues
Everything you need to know about Alerts and Issues for Downtime Tracking
Overview: How to Use the Issues Page in GuidewheelYour hub for tracking, tagging, and resolving downtime events.
What’s the Difference Between an Alert and an Issue?Clarify how Guidewheel uses alerts to generate downtime issues for tracking and resolution.
How to Enable or Disable Alerts for DevicesManage alert activity for planned downtime, holidays, or maintenance periods.
Email Reports
How to Set Up and Optimize Email Reports
How to Create and Customize Email ReportsSet up automated email reports with uptime, downtime, OEE, performance, and energy insights
How to Use the Uptime Widget in Email ReportsTrack machine activity and uptime percentages in your email reports
How to Use the Downtime Widget in Email ReportsAnalyze downtime causes and events in automated email reports
How to Use the Issues Widget in Email ReportsHighlight recurring issues by duration or frequency in email reports
How to Use the Trends Widget in Email ReportsVisualize performance trends over time within email reports
How to Use the OEE Widget in Email ReportsMeasure availability, performance, and quality with the OEE widget
How to Use the Performance Widget in Email ReportsCompare production rate and cycle times using performance metrics in email reports
How to Use the Energy Intensity Widget in Email ReportsMonitor energy used per unit of production in Email Reports
How to Use the Energy Widget in Email ReportsView overall factory energy supply and consumption in email reports