Guidewheel

Start your Guidewheel Onboarding Journey With Customer Onboarding Manager - Mitchell Grathwohl

Welcome to Guidewheel Onboarding - Start Here!

Here is a quick video showing you how to log into Guidewheel and reset your password

How to Login to Guidewheel

How to get help from the Guidewheel Customer Success team

Get Help from Guidewheel

Learn how to review the Guidewheel Uptime page

How to Navigate the Guidewheel Uptime Page

How to Navigate the Guidewheel Trends Page

How to Navigate the Scoreboard Page

Learn how to create alerts, see and analyze your downtime events

How to Navigate the Issues Page

Review the basics of setting up your Guidewheel alerts

How to Create an Alert (Basic)

Discover how to create more advanced Alerts in Guidewheel

How to Create an Alert (Advanced)

Supervisors will learn how to tag issues by using the Guidewheel Issues page

Tagging Issues on the Issues Page

Plant Managers, Supervisors, and Operators can review how to tag downtime from the Guidewheel Uptime page

Tagging Issues on the Uptime page

Operators using their workplace device can easily tag issues on Sidekick through 3 different ways.

Tagging Issues on Sidekick

Learn how to create company specific tags so your team can tag downtime with ease!

Admin: Creating Tags

Learn how to create your own Guidewheel Scoreboard for use out on the shopfloor

Admin: Creating Scoreboards

Learn how to create shifts that match your current production schedules

Admin: Create Shifts

Create a new user in Guidewheel by these easy steps

Admin: Creating New Users In Guidewheel

Learn how to create Email reports for your team

Admin: Create Email Reports

Mitchell Grathwohl

All the content you need to get onboarded quickly with Guidewheel! September 2025 Update: New Videos Coming Soon

Onboarding Hub

About Guidewheel

Case Studies

Factory Productivity blog

Find answers and get help from Intercom Support and Community Experts

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