Getting Started
Start here to learn and set up Guidewheel to reflect your business
How to Reach Guidewheel Support
Onboarding Hub
All the content you need to get onboarded quickly with Guidewheel!
Welcome to Guidewheel Onboarding - Start Here!Start your Guidewheel Onboarding Journey With Customer Onboarding Manager - Mitchell Grathwohl
How to Login to GuidewheelHere is a quick video showing you how to log into Guidewheel and reset your password
Get Help from GuidewheelHow to get help from the Guidewheel Customer Success team
How to Navigate the Guidewheel Uptime PageLearn how to review the Guidewheel Uptime page
How to Navigate the Guidewheel Trends PageLearn how to review the Trends page
How to Navigate the Scoreboard PageLearn how to review the Scoreboard Page
How to Navigate the Issues PageLearn how to create alerts, see and analyze your downtime events
How to Create an Alert (Basic)Review the basics of setting up your Guidewheel alerts
How to Create an Alert (Advanced)Discover how to create more advanced Alerts in Guidewheel
Tagging Issues on the Issues PageSupervisors will learn how to tag issues by using the Guidewheel Issues page
Tagging Issues on the Uptime pagePlant Managers, Supervisors, and Operators can review how to tag downtime from the Guidewheel Uptime page
Tagging Issues on SidekickOperators using their workplace device can easily tag issues on Sidekick through 3 different ways.
Admin: Creating TagsLearn how to create company specific tags so your team can tag downtime with ease!
Admin: Creating ScoreboardsLearn how to create your own Guidewheel Scoreboard for use out on the shopfloor
Admin: Create ShiftsLearn how to create shifts that match your current production schedules
Admin: Creating New Users In GuidewheelCreate a new user in Guidewheel by these easy steps
Admin: Create Email ReportsLearn how to create Email reports for your team
How to Set Up Guidewheel - The Essentials
A list of How To articles that will help you get your Guidewheel account fully set up and optimized
How to Set Up DevicesSet targets and other details for your devices
How to Set Thresholds for Machine StatesLearn how Guidewheel determines machine states based on load thresholds, and how to update these thresholds to reflect your operations.
How to Create and Manage ShiftsSet up shifts in Guidewheel to track performance by time period and visualize data by shift.
How to Create TagsSet Up Downtime and Scrap tags help you identify causes of downtime and target areas for improvement.
How to Create Device ListsGroup devices by plant, location, department, or function for easier management in Guidewheel.
How to Add a New UserA Step-by-Step Guide on how to add a new user to your Guidewheel system
How to set up AlertsArticle explaining how to set up alerts for admins
How to Set Up and Track Planned DowntimeDifferentiate between Planned and Unplanned Downtime in Guidewheel
How to Create a Scoreboard ViewCreating a custom Scoreboard view in Guidewheel allows you to track the performance of the machines or departments that matter most to you.
How to Set Up Guidewheel - Advanced Features
Set Up Guides for Production, Cycles, and other advanced features
How to Add Products/SKUsStep by Step instructions for adding individual SKUs or bulk uploading a product list
How to Configure Production SettingsSet how your team logs batches, products, people, and waste for production runs
Start Here
Everything you need to get Guidewheel fully set up for your company!
Best practices for creating tags
Sidekick tutorialShort video showing how to use Sidekick to tag easily
Setting up Two-Factor AuthenticationA Step-by-Step guide for setting up Two-Factor Authentication
Setting up monitors to display ScoreboardHow to configure your TV to display the Guidewheel Scorboard
How to change the language
How to run an effective daily standup meeting with GuidewheelUnderstanding how to use Guidewheel data in daily meetings to make better decisions
Improve team performance with the Guidewheel ScoreboardHow to incorporate the Scoreboard into their workflows to improve team performance
Improve response time to issues with AlertsSetting up Alerts to notify team members when machines go down
How to find your top causes of downtimeCompare downtime for different machines to identify which ones need the most attention
Track progress and trends in weekly management meetingsHow to use Guidewheel in management meetings to help make data-driven decisions and track the impact of continuous improvement initiatives
Get the Guidewheel app on WindowsFollow these steps to install Guidewheel on your PC or tablet.
Add Guidewheel to your Home screen - AndroidFollow these steps to add Guidewheel to your Home screen on your Android mobile or tablet.
Add Guidewheel app to Home screen - iPhone and iPadFollow these steps to add Guidewheel to your Home screen on your iPhone and iPad.
Get the Guidewheel app on MacBook or iPadFollow these steps to install Guidewheel on your MacBook or iPad.